In the event that a domain name is not renewed by its expiry date it shall cease to operate and shall be deemed to have been “expired”.
A domain name shall expire if Crystal Summit is unable to take payment via, either the method stored on your Crystal Summit account or the customer fails to manually renew the domain name.
It is the customer’s responsibility that the email address stored on the Crystal Summit account is up to date and is able to receive renewal reminders from Crystal Summit.
The customer acknowledges that three (3) calendar days after the date of expiration Crystal Summit may in its sole discretion carry out the following actions:
Following expiration of the domain name, the customer acknowledges that they have up to 16 days to contact Crystal Summit to retrieve and renew the domain name where applicable at the registry, and that the customer pays for said renewal.
On receipt of the Renewal Fee by Crystal Summit within the 16 day period, you will retain ownership of the requested domain and as soon as reasonably practicable we shall restore the requested domain to your control panel. The customer acknowledges that 16 calendar days after the date of expiration Crystal Summit may at its sole discretion carry out the following actions:
If we do not receive the renewal fee within the 16 day period stipulated above Crystal Summit may at its discretion terminate the agreement and change ownership of the requested domain.
Crystal Summit endeavours to renew domain names on behalf of the customer. However, we make no guarantees that all attempted renewals will be successful and it is the registrant’s responsibility to check the WHOIS database to ensure their domain name has been renewed.